Commercial terms

This service is for business customers only. Quotes and sourcing proposals are written, project-specific, and valid only for the period stated in the offer.

The buyer is responsible for the correctness, completeness, intended use, revision status, tolerances, material, machine specification, quantity, delivery address, import/export information where relevant, and all files or specifications supplied with the RFQ. Aquidon does not provide engineering design validation.

Depending on the project, Aquidon may support the purchase directly or coordinate the supplier. Responsibilities, payment flow and the ordering process are agreed before an order is released.

Supplier ordering, production, or machine reservation starts only after responsibilities and payment terms are agreed and the required payment or written authorization is received. Delivery timing is estimated and depends on final accepted specifications, supplier confirmation, logistics, customs or export checks where relevant, and destination.

Requests with incomplete files, unclear requirements, contractual penalties, or unsuitable risk profile can be declined.

Changes to drawing, revision, material, machine configuration, finish, quantity, destination, or buyer requirements after quote issue require a new review and may change price and delivery time. Cancellation after supplier order release is only possible if the supplier accepts it and may cause costs.

Complaints must be made in writing with photos, delivery documents, and a clear description of the issue. Warranty and defect handling follow mandatory law, but Aquidon RFQ is not responsible for buyer-supplied design errors, unsuitable use, incomplete specifications, or unsupported assumptions.

Liability is limited to foreseeable direct damage caused by breach of essential contractual duties, unless mandatory law provides otherwise. No liability is accepted for indirect commercial losses, lost profit, production downtime, contractual penalties, or consequential damage unless mandatory law requires it.